Returns & Exchanges

At Swan, we want you to be completely enamored with your home sanctuary. If a piece doesn't perfectly fit your space, we offer a hassle-free 30-day return window for all eligible furniture and decor.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back to us in pristine condition.

• 3.
  Schedule a Pickup

  Download your prepaid shipping label and schedule a convenient courier pickup or drop off the package at any authorized shipping location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.